1. TNBN Hacking Detection Fraud Warning System – £19.99 per month for all TNBN Landline & Calls Customers
If you have a landline or calls only telephone account with TNBN, we can set up a manned billing fraud monitoring solution for £19.99 per month. We shall manually check your itemised calls daily so that if any suspect International calls are made we can contact you to see if you have made these genuinely. We shall also set an agreed threshold billing amount on your account. Should your bill reach the set amount, we will be sent an email from our network providers alerting us that there is an issue with usual high call volumes. We can then contact you to see if the volumes of calls are genuine or if we have detected a potential hacking attempt. If a hacking attempt seems genuine we shall normally automatically bar all International calls until we investigate the problem further. Should you have been hacked we can advise on changing the system and voice mail passwords to help stop the hack and avoid a costly phone bill.
Please contact us if you require further information or would like to set up a telephone account with TNBN with the Hacking Detection Fraud Warning System in place.
Legal: TNBN must also advise you that unfortunately, if you are hacked with or without any service in place you are still responsible and liable to pay the bill under our contract T&C’s. We can only advise and put measures in place with our providers to try and help you keep the costs of a hack as minimal as possible. When call spend thresholds are breached, alerts are sent to TNBN Monday –Friday, 09.00-17.00, only and not in real time, ie a breach on Monday will not be alerted until the following 24 hours.
DISCLAIMER: This alert is provided to you on a voluntary and ad hoc basis. There is no contractual service or other obligation under which TNBN is required to supply such alerts. We reserve the right to stop providing these alerts at any time but if we do we will let you know by sending an email to the email address to which we send these alerts. We do not guarantee the accuracy of any alerts nor do we make any assertion about the nature or status of the calls highlighted in the alerts. You are required to pay for all calls in accordance with the terms of your contractual agreement with us.