TNBN Emergency Lift Lines

At TNBN we arrange the install of your telephone line that connects to your lift for its emergency services.

We have successfully installed emergency lift lines into many schools, shopping centres, tower blocks, business centres and various other buildings in and around the UK.

The cost for an emergency lift line install (completed by Openreach on behalf of TNBN) is a one off £180 then a monthly line rental of only £16.50 per month + cost of calls at rates of around 20% less than BT business.

All lines are covered by the Openreach service level 2 which means in the unlikely event of a line fault it should be fixed within 24 hours Monday to Friday between 9am and 5pm. However, you can upgrade to a service level 4 package which means all standard faults are fixed by Openreach within 6 hours 24/7 365 days per annum.

If you would like to order an emergency lift line or switch existing lines to TNBN please complete the form below and we shall contact you within 24 hours with a welcome email that will contain a Direct Debit mandate for easy monthly payment. Once you return your DD mandate your account with TNBN will automatically become live within 24 hours and we shall send you a further email with your switch over or emergency lift line installation date. There is nothing to pay until you have either switched or your new line has been installed.

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Account holder details
Emergency lift line installation detailsNew line installation Terms and Conditions

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TNBN works alongside many great building companies.

TNBN wins contract to install all Emergency Lift Lines into the new Chelmsford Shopping Centre

TNBN wins contract to install all Emergency Lift Lines into the new Chelmsford Shopping Centre.

As one of the largest installers of Emergency Lift Lines in the UK the management team at the Chelmsford Shopping Centre choose TNBN to arrange the installation of all 18 emergency lift lines within the new state of the art shopping centre.


“TNBN offer a professional service from start to finish and made sure all the emergency lift lines were installed and working and offer the very best in support at what we consider to be very important”

Chelmsford Management Team